Privacy Policy - Launch Credit Union

At Launch Credit Union, we value the privacy of our members and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services, whether through our website, mobile app, or in our branches.

Information We Collect

We collect data to provide you with better services. This includes:

  • Personal Information: Name, address, social security number, and other identifying information.
  • Financial Information: Account balances, transaction history, and payment details.
  • Technical Information: Browser type, IP address, and other technical data when you use our online services.

How We Use Your Information

Your information is used to:

  • Facilitate account creation and management.
  • Process transactions and provide financial services.
  • Improve customer service and support.
  • Comply with legal obligations and regulations.

Information Sharing and Disclosure

We do not sell your personal information to third parties. However, we may disclose information to:

  • Comply with legal requests and regulatory requirements.
  • Protect against fraud and enhance security.
  • Enhance our service delivery through contracted service providers.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. These include encryption, firewalls, and secure servers. We also limit access to your information to authorized personnel only.

Your Privacy Rights

As a member, you have the right to:

  • Access and request corrections to your personal information.
  • Opt-out of marketing communications.
  • Inquire about how your data is used and shared.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our official channels.

Thank you for trusting Launch Credit Union with your financial needs and privacy.